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Validation of Persian 10-item patient satisfaction survey in Iranian patients receiving comprehensive medication management


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Abstract

Comprehensive medication management (CMM) is a clinical service that aims to ensure that a patient’s medications are individually assessed. This assessment determines whether the medications have an appropriate reason for use, are effective in treating the patient’s medical condition or helping meet defined patient or clinical goals, are safe considering comorbidities and other medications being taken. This single-center cross-sectional study was performed in the oncology clinic of our institution. Inclusion criteria were cancer patients over the age of 18 with any comorbidity such as hypertension or diabetes and simultaneous use of three or more drugs, or at the doctor's discretion based on the patient's medications. Participation of patients was voluntarily based on their written informed consent. General and clinical information about participants was gathered using face-to-face interviews or medical records. Total surveys returned for analysis numbered 50, with an overall survey response rate of 100% because of in-person interviews. Face and content validity and reliability (Cronbach’s a = 0.84) of Persian version of CMM questionnaire was acceptable. All the qualification items for validation were acceptable without any change in questions. The Persian questionnaire has sufficient validity and reliability. Although the values obtained from the Cronbach's alpha and KMO tests are lower than the English version, this amount can be ignored, and it can be used. Additionally, in consideration of the differences between Iran and the United States health service systems, the difference in the number of components can be considered acceptable to help researchers more in interpreting the results.



Keywords: Persian version, 10-items patient satisfaction survey, Comprehensive medication management, Adherence



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