× About the Journal Scope of the Journal Contact Editor-in-Chief Editorial Board Current Issue Archive Abstracting And Indexing Submit Article Advertise Join As Reviewer Publishing Ethics


JAPER is indexed in SCOPUS

Responsiveness to people's non-medical expectations in southeastern of Iran


Sara Azhdari , Fatemeh Yazdanpanah , Zahra Mahmoudi Kohan , Samira Emadi , Mohammadreza Rajabalipour

Abstract

Background: The regular monitoring in the responsiveness of medical centers will help to identify the weaknesses. By eliminating these deficiencies, the motivation for providing services to clients will also increase. This study was conducted to assess the status of responsiveness to people's non-medical expectations in southeastern Iran. Methods: This cross-sectional study was conducted on 112 patients who referred to the medical centers. Sampling was conducted randomly on all clients during a 15-day period. The data were collected by a standardized questionnaire and analyzed by SPSS23. Results: Although the scores of many responsiveness dimensions in non-educational centers were higher than educational centers, there was no significant difference between the scores of responsiveness in educational and non-educational medical centers. Conclusion: Educational centers need more attention than non-educational centers to improve people's non-medical responsiveness. And, the priority of the actions is focused on providing the required human resources.


How to cite this article:
Azhdari S, Yazdanpanah F, Kohan Z M, Emadi S, Rajabalipour M. Responsiveness to people's non-medical expectations in southeastern of Iran . J Adv Pharm Educ Res 2020;10(3):115-20
Citation Formats:


Contact SPER Publications


SPER Publications and Solutions Pvt. Ltd.

HD - 236,
Near The Shri Ram Millenium School,
Sector 135,
Noida-Greater Noida Expressway,
Noida-201301 [Delhi-NCR] India