The impact of workplace spirituality on organizational citizenship behavior (OCB) with the mediating role of organizational commitment in nurses of Rasht Hospitals, Iran
Abstract
The attitude and behavior of the nurses transmit the services that big health organizations and hospitals wish their patients to receive. Thus, the significance of citizenship behaviors is considered as one of the most critical resources of the organization. Among the factors affecting OCB is the sense of meaningfulness and the deep understanding of the work by employees. Furthermore, the presence of commitment, affective attachment, and normative commitment, given the existence of workplace spirituality play a significant role in promotion of citizenship behavior. Thus, this study was conducted to “explain the mediating role of organizational commitment in the effect of workplace spirituality on OCB” in 13 public and private hospitals in Rasht city (Guilan province, Itan). The study is applied considering the purpose, and descriptive with correlational design in terms of data collection. Data collection tool is questionnaire. In this regard, the questionnaires of workplace spirituality of Millman et al. (2003) and Ashmos and Duchon (2000), citizenship behavior of Rego and Ribeiro (2009), and organizational commitment Allen & Meyer, (1990) were distributed among 305 nurses of these hospitals the sample. The data was analyzed using the structural equation model (Lisrel). The results indicated that workplace spirituality has an effect on the organizational citizenship behavior of nurses in hospitals in Rasht, and organizational commitment plays a mediating role in the effect of workplace spirituality on OCB enhancing the severity of these two variables effects on each other.
Contact Meral
Meral Publications
www.meralpublisher.com
Davutpasa / Zeytinburnu 34087
Istanbul
Turkey
Email: [email protected]