Abstract

Background and objective: The interaction between nurse and hospitalized patient is of particular importance. The present study aims to determine the effectiveness of the training of nurse-patient communication skills on resilience and distress tolerance in hospitalized patients in Imam Khomeini hospital of Tehran. Materials and methods: In this study, quasi-experimental method (pre-test, post-test with control group and follow-up period) was used. The statistical population of this research consists of all nurses of Imam Khomeini hospital of Tehran. 30 nurses were selected using the voluntary sampling method and then they were divided into two experimental and control groups of 15 people. Both groups were in interaction with 30 hospitalized patients. These patients completed the Treatment Satisfaction and Life Expectancy Questionnaires before and after 15 days of course completion. The research hypotheses were analyzed using Multivariate Analysis of Covariance (MANCOVA), Repeated Measures ANOVA and SPSS21 software. Findings: The results of the analysis showed that the training of nurse-patient communication skills has been able to be effective in resilience and distress tolerance of hospitalized patients. After the effect of independent variable (nurse-patient communication skills), the score of resilience and distress tolerance of the experimental group was higher and its difference with the control group has become significant. Discussion and conclusion: It is recommended that nurses apply communication skills so that they are more effective in interacting with hospitalized patients with more distress tolerance.