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Mariia Sergeevna Soboleva , Ekaterina Efimovna Loskutova , Irina Vladimirovna Kosova

Abstract

The use of e-pharmacies is a positive trend in the last decade, while this online service has its advantages and difficulties. The purpose of the work: is to conduct pharmacoepidemiological research on the usage of e-pharmacies by the population. Assess their advantages and disadvantages for consumers. Sociological survey of the population (n = 3789) using the Google Forms service. Statistical analysis (Spearman's rank correlation coefficient). The main benefits of online pharmacies (convenience, economy) are most significant for women. Men are less likely to use online services and more often note its shortcomings (lack of counseling, lack of information about shelf life, price). The most popular services are "minicen.ru," "newapteka.ru" and "apteka.ru" which are associated with their extensive retail network in the Far Eastern Federal District. When choosing a pharmacy, to receive an online order, the most important criteria are the location and schedule of work (especially for younger respondents). Online service is in demand by the population. The main loyal consumer of this service has been women. Despite the convenience and other advantages, state regulation and supervision, the use of a personal approach, and the preservation of the importance of the pharmaceutical specialist are necessary‎.

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