Employee motivation systems in pharmacies in Japan and China
The article deals with the key components of the labor motivation system for pharmacy chain personnel in China and Japan. The relevance of the topic of the study is determined by the lack of research into this area in both theoretical and empirical academic works. The pharmaceutical area in each country is a priority for the high-quality level of the healthcare system. The social function of the state in the field of healthcare and the provision of necessary medications depend directly on the work performed by pharmacy chain personnel. Therefore, the labor motivation of pharmacy personnel is essential for the high-quality operations of pharmacy chains in any country of the world. Most studies in the modern academic literature are focused on the Western model of labor motivation. Because of this, the analysis of incentives in China and Japan allows one to identify several differences in the motivation systems of the Western and Eastern civilizations. The methodology of the study includes general scientific and some specialized methods. Within the study, the authors identify nine main components of motivation systems for pharmacy chain personnel in China and Japan and the similarities and differences in these systems. It is concluded that the main difference between the Eastern model of motivating pharmacy chain personnel in China and Japan for labor and the Western model is the priority of socially significant motivation components over financial incentives. The authors also identify not only similarities but also differences in the motivation systems for pharmacy chain personnel.
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