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Abdullah Mohammad Alshammari , Abdullah Khalaf Aljabreen , Asma Khalaf Alramal , Norah Nuwaydis Alshammari

Abstract

Wasfaty prescription program is an e-prescribing solution applied to the most of the pharmacies in Saudi Arabi that is intended to allow physicians at government primary healthcare centers and hospitals to electronically prescribe rather than written prescription in order to allow patients to be able to pick up their prescriptions at both private and public pharmacies in Saudi Arabia. In this study, eight patients were involved to understand their perspectives on the program based on their experiences with this program. The discussion was facilitated by a trained moderator from which the discussion was audio-recorded, transcribed, and analyzed using thematic analysis. The main result from the group study was the patients' experience with counseling, convenience, and reliability. The results asserted that the Wasfaty prescription program is efficient enough to address the clinical and health concerns of the population as a whole and it can be more reliable in comparison to the written prescription‎.

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