TY  - JOUR
T1  - Responsiveness to people's non-medical expectations in southeastern of Iran
A1  - Sara Azhdari
A1  - Fatemeh Yazdanpanah
A1  - Zahra Mahmoudi Kohan
A1  - Samira Emadi
A1  - Mohammadreza Rajabalipour
JF  - Journal of Advanced Pharmacy Education and Research
JO  - J Adv Pharm Educ Res
SN  - 2249-3379
Y1  - 2020
VL  - 10
IS  - 3
SP  - 115
EP  - 120
N2  - Background: The regular monitoring in the responsiveness of medical centers will help to identify the weaknesses. By eliminating these deficiencies, the motivation for providing services to clients will also increase. This study was conducted to assess the status of responsiveness to people's non-medical expectations in southeastern Iran. Methods: This cross-sectional study was conducted on 112 patients who referred to the medical centers. Sampling was conducted randomly on all clients during a 15-day period. The data were collected by a standardized questionnaire and analyzed by SPSS23. Results: Although the scores of many responsiveness dimensions in non-educational centers were higher than educational centers, there was no significant difference between the scores of responsiveness in educational and non-educational medical centers. Conclusion: Educational centers need more attention than non-educational centers to improve people's non-medical responsiveness. And, the priority of the actions is focused on providing the required human resources.
UR  - https://japer.in/article/responsiveness-to-peoples-non-medical-expectations-in-southeastern-of-iran
ER  -